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Free: Shipping! No additional shipping charges.
Free: Lift Gate Service! For easy unloading.
Free: Residential Service. Delivered to your home.
Free: Notification Service! Trucking company will contact you to schedule your delivery appointment.
Free: Direct to your door service! No hassle of picking up your vehicle at a distant terminal miles away*.
Orders are ready to be processed for shipping within 5-10 business hours.
Shipping transit schedules range from 5-15 business days depending on the delivery location and freight company schedules.
Your tracking number and the trucking company’s information will be emailed to you once your order has been shipped out so you can track your shipment as it is in transit. Keep in mind we get batches of tracking info once a week from our warehouse so your order may be shipped before we email you the tracking numbers.
We use only professional LTL trucking service to ensure you receive the best delivery service available.
We offer shipping insurance on all vehicles to protect your investment against any lost or damaged shipments.
Free shipping is to the connected 48 states, additional charges apply for Hawaii and Alaska orders. Sorry we do not ship to Canada at this time.
Transit times may also vary depending our your address and our shipping location. We ship from multiple warehouses in several different states depending on the model you ordered.

Note: Due to extremely high sales volume, please allow 1-3 weeks for delivery. High gas prices has caused a high surge in sales in the last several weeks. Some items may be delay a little longer than normal, however we are doing our best to get everything shipped as fast as possible. Thank you.

Shipping Insurance:

Since all orders are shipped via third party LTL trucking company, we strongly encourage you, as buyer(s) to purchase shipping insurance to protect your investment against lost or damage(s) which may occur during transit. Shipping insurance is 3% of your total sales price. Shipping insurance will protect your vehicle in the event of a lost shipment and a replacement order will be shipped to you immediately with no additional cost. You will also be protected against any shipping damage(s), and new replacement part(s) will be shipped to you immediately with no additional cost. Buyer(s) who wish to decline the purchase of shipping insurance may not be protected in an event of a lost of damaged shipment. In the event your vehicle was lost or damaged and you did not purchase shipping insurance at the time of sale, we will still file a claim with the trucking company on your behalf to recover any loss. However, if insurance was not purchased at the time of sale, the trucking company may decline your claim. Buyer(s) acknowledges and agrees not to exercise any legal rights to seek damages from AllNewSports.com and their agents, servants, employees, officers, directors, trustees and all other persons or entities acting on their behalf for any lost or damaged vehicles which were not insured. If you receive your vehicle with minor cosmetic damages such as: fairings or plastics, please accept delivery and note damages on the delivery receipt prior to acceptance. Notify us immediately so we can send you new replacement parts. We are partnered with the best LTL trucking companies to ensure you receive the best service and experience possible. Please understand damage and lost shipments do occur 3% of the time so we encourage all buyer(s) to insure their investments. Please contact us via phone or email if you wish to add shipping insurance to your order.

AllNewSports.com safely packs and crates all items to assure your items to arrive free of shipping damages. However in the event you find your product lost or damaged during shipping, please contact our trained and friendly customer service representatives to file a lost or shipping damage claim. To guarantee eligibility for any lost or shipping damage cost reimbursements, shipping insurance must be purchased at the time of initial order. Be sure to purchase shipping insurance to insure your investment. If your vehicle was not insured, the trucking company may void any claims. Please be sure to inspect your package when it arrives. Any damages must be noted on the delivery receipt and please notify us by filing a damage claim on our website within 3 days of delivery. Please submit all required and supporting documents within 3 days. Failure to do so may void your claim deadline. Please save all original packaging material in case the shipping company exercise their right for inspection. Trained and friendly customer service representatives are on staff to assist and resolve any shipping claims. If your scooter was damage during shipping and you did not purchase shipping insurance, we will make a claim on your behalf with the freight company. A replacement scooter will not be sent out until the claim is approved which may take up to 90 days. If you cancel your order during the claims process, you will be charged a 20% cancellation fee and your refund will not be issued until the claim is approved. In most cases where damages are just cosmetic damage to your plastic panels, you may request replacement parts from us free of charge, this way you do not have to return the scooter or go through the claims process.

Damage/Refused Shipment: Packages sometimes look worse than they really are. We ship our products in metal frame crates and even though sometimes the crates look bent or damage, your actually product is not. In an unlikely event where there are minor damages such as blems and scratches, please do NOT refuse your package. Accept package and send us pictures so we can take care of you. We will NEVER leave you with a damage product. Minor damages can be taken care of directly through us without going through the long claims process. Once we get the pictures we will send you replacement parts free of charge or touch up paint to repair the scratches and blems. If you refuse your shipment for any reason, there will be a 20% refused shipment fee and all shipping cost including the original shipment and return shipment. We are always here to help our customers and make every right. In a very rare instant where you receive a product that is badly damage beyond repairs then we will send a pick up tag and have the scooter return for replacement. Again we will make that decision when we see the pictures. It is inheritant that large items such as go karts when shipped in a metal crate to have some minor sratches or blems, in such case we will send you touch up paint to touch up the damage area.

SHIPPING POLICY: The following is our shipping policy.
• All shipping related fees must be prepaid in full.
• AllNewSports.com can not guarantee delivery schedule.
• AllNewSports.com is not responsible for shipping delays.
• AllNewSports.com is not responsible for damages occurred during shipping.
• AllNewSports.com is not responsible for any extra cost incurred by the customer after the product has been shipped.
• AllNewSports.com is not responsible for return shipping cost.
• AllNewSports.com is not responsible for any cancellation incurred cost. All incurred cost due to cancellation must be paid in full and is not refundable. (Example: If product has left the warehouse and the order is cancelled. The shipping company will charge freight whenever the product leaves our warehouse.). Items with free shipping will be charge the original cost of shipping to customer and return shipping which is usually $250 each way.
In the event that products is ready for delivery and customer is not available, the freight company can only hold shipment for a few days before storage fees would be added to the hold shipment. It is the customer's responsibility to be available to sign for the freight when it is ready for delivery. If the customer fails to be available to sign for a shipment and it is returned, customer is responsible for all shipping charges including original shipping cost (even if product has free shipping) and return shipping.

*In the unlikely event that the freight truck cannot access your area or is unable to deliver your product due to geographic location or size of the product ordered, you will be responsible to meet the trucker at a designated area near your location or pick up your product at the local terminal. Large items will require that you help the driver take it down from the truck. Free lift-gate service and notification service may not be available in all areas and does not apply to smaller items such as helmets, scooters covers or kids size atvs. Some items such as large atvs and go-karts require additional time for handling time.

*In the unlikely event that the freight company loses your product or if we sent you the wrong item, we reserve the right to resend another product or the correct product to you. If you want to cancel the order instead of reshipment of your new product, then we will charge you a 20% cancelation fee. This fee is because we have to incur shipping cost and time to file proper paperwork for you. We need the opportunity to reship your product to make it right for you.

We make every effort to ship your product out within 24 business hours from the day that you order. This means if you order on Monday, we should have it ship out by Thursday. Once the product is shipped, it takes generally 3-15 business days for transit time from our warehouse to the destination terminal. When your product arrives at the destination terminal, additional time will be require for unloading and appointment scheduling.