Store Policy - 12 Month Limited Warranty

Allnewsports.com warrants to the original purchaser that the scooters or products conforms to our published description and is free from defects in material or workmanship for a period of 12 months from delivery. We guarantee our vehicles from manufacture defects within the advertised warranty period from the date you receive your vehicle. This 12 months warranty covers all parts necessary to restore product back to working condition. Allnewsports.com will service your vehicle under warranty at no additional costs in our facility.

Where and How will the Warranty be Honored?

Defective warranty part(s) are required to be returned to exchange for new replacement part(s). New replacement part(s) under warranty will be shipped to buyer at no additional costs. Returning your defective part(s) will ensure we send you the correct part(s) and assist us in monitoring and correcting potential manufacture defects.
For your safety and the safety of your family, any necessary assembly or maintenance is recommended to be performed by a certified technician. There may be unforeseen issues that require the expertise and knowledge of a trained professional. These issues include, but not limited to: electrical connections that have become disconnected in shipping, vacuum or fuel hose(s) dislodged in shipping and Loose nuts and bolts in need of tightening. While these issues are normally very simple to correct, most being a simple re-connection, they can be a nuisance and very difficult to troubleshoot without the proper knowledge. Our first concern at Allnewsports.com is your safety and satisfaction. These vehicles will be driven at high speeds and by children in some cases. These concerns are better preserved by having your vehicle properly assembled and inspected by a professional mechanic prior to use. Many local dealers will charge a dealer prep and assembly fee to validate the factory warranty. This is ensure that your vehicle is properly assembled and adjusted so that you can safely enjoy your vehicle. When we sell online, we do not charge our customers a dealer prep and assembly fee so that they can have that service done locally when you get your vehicle. We ship the vehicle brand new in the factory crate and some assembly is required. Vehicles are generally 90% assembled out of the crate and requires a professional mechanic to assemble and prep. This includes changing all fluids in the vehicle such as motor oil, gear oil and radiator fluid. Also connecting the fuel line or any other lines that may become loose during shipping. It is also require to have properly inflated tires and proplery adjusted carburetor. These vehicles also requires a break-in period of normally 100 miles. During break-in, the vehicle is to not exceed 3/4 throttle and it is good to alternate the speeds. Make sure to check all bolts and nuts that may become loose due to engine vibration. It is also a good thing to charge the battery before use. If you still have questions please contact our tech support department.

If you have any warranty issues, please call our customer service department. Trained and friendly service representative are standing by to assist you with any warranty issues you may have.

Disclaimer and Exclusions to Coverage Applicable to All Above Warranties

This Limited Warranty Excludes:

• Shipping cost
• Compensation for inconveneince or loss of use.
• Any consequential or incidental damges, such as the cost of a rental car, loss of income, towing charges, telephone calls, property damage, or legal fee and costs.
• The cost of third party labor and any additional parts required to remove the defective parts and to complete installation of a replacement part.
• Filter
• Hoses
• Lubricants
• Gaskets
• Standard wear and tear: plastic parts & components (color coordinated housings, etc.) brakes, brakes handles, seats, lights, belts, tires and batteries. (manufacturer only provides stater batteries)
• Extreme riding, racing or competition
• Use as a commercial or rental vehicle
• Loss of time without motorcycle
• Vandalism, fire or theft
• Crash or accident
• Unauthorized outside repair
• Labor is free if you send your vehicle to our warehouse facility for repair
• Warranty does not cover or reimburse any outside labor charges
• Warranty does not cover any towing or shipping charges to and from
  You may extend your factory warranty on your vehicle by purchasing the following: (please see your vehicle description for factory warranty periods).
• All wholesale vehicles for resale and not personal use will only have a 30 day limited warranty from Allnewsports. Dealers may go through the manufactuer directly for the factory warranty.

24 Months Extended Warranty: $89
36 Months Extended Warranty: $129
60 Months Extended Warranty: $179

This written and implied warranty is the buyer’s exclusive remedy for any defect or breach of warranty. Some states do not allow limitation on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty give you specific legal rights, and you may also have other rights which vary from state to state.

This warranty is in addition to the implied warranty of merchantability and in no way is an attempt to limit any remedy the buyer may have under the law for breach of the implied warranty of merchantability.

Return Policy:

The following are our Return Policy Agreement:

• Obtain a Return Merchandise Authorization Number (RMA) from our Customer Service Department. Any vehicles returned without an RMA number will not be accepted. A copy of your original invoice must be included in a return shipment. Customers are responsible for returning the merchandise at their own expense. Freight collect and COD packages will not be accepted. This request must be in writing via email.
  
• Vehicle must be returned in it’s original packaging within 7 days in re-sellable condition.
  
• Vehicle must not be assembled, fueled or used in any way. Fueled vehicles contain gasoline which is hazardous and due to safety precautions, freight companies will not ship any vehicles containing flammable materials.
  
• This return policy does not apply to vehicles that have had alterations, abuse, negligence, accidents or have not received proper maintenance.
  
• All packaging materials, instruction manuals and parts must be returned. Any missing parts or damages will be deducted from your refund amount.
  
• Shipping expenses is not refundable nor reimbursed for any reason. Buyer is responsible for ALL freight charges including the first shipment and return shipment. Note: All vehicles with free shipping means the shipping cost was included in the price of the vehicle at time of purchase. Original first shipment freight cost will be deducted from your refund.
• Due to health and personal hygiene concerns, all clothing and helmets are non refundable.
  
• NO RESTOCKING FEE on motor vehicle returns!